Privacy policy

Last Updated: July 2026

Welcome to Quatra٫
We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website (quatra.co) and tell you about your privacy rights.

1. Information We Collect
When you visit our website, place an order, or contact us, we may collect the following information:

Identity Data: First name, last name.
Contact Data: Billing address, delivery address, email address, and telephone numbers.
Financial Data: Payment card details (processed securely by our payment gateways, such as Paymob). We do not store your full credit card details on our servers.
Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
2. How We Use Your Information
We use your data to:

Process and deliver your order, including managing payments, fees, and charges.
Communicate with you regarding your order, sizing, or customer support inquiries.
Send you marketing communications (only if you have opted in to receive them).
Improve our website, products, services, and marketing.
3. How We Share Your Information
We do not sell your personal data. We only share your data with trusted third parties necessary to run our business, including:

Shopify: To power our online e-commerce platform.
Payment Processors (e.g., Paymob): To process your secure payments.
Shipping & Courier Companies: To deliver your handcrafted jewelry to your doorstep.
4. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. All payment transactions are encrypted and processed through secure, PCI-compliant payment gateways.

5. Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site.

6. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: 
hello@quatra.co
WhatsApp: +201020090690